Alaska Vacation Store is in
Alaska:
We are located in Anchorage, Alaska's largest
city. But we also maintain relationships with vendors in all
parts of Alaska, doing all sorts of activities. We regularly
visit our vendor-partners, and maintain very good personal and
professional relationships with them.
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contact us!)
Everything we do is a custom
package:
Almost every tour company in Alaska has pre-built packages that
they post on their website. We don't do that! It may seem like a
small distinction, but we would rather start off with your ideas
and build your package to meet your needs, rather than start off
with our ideas and try to tweak and bend the package to meet
your needs. You're always going to be happier when you start
with your preferences in mind first.
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contact us!)
Our product/service is the
complete package:
Even though we choose individual items to include
in your itinerary, our final product is the entire vacation
package. We want the entire Alaska experience to be exciting,
fun, beautiful, relaxing... but most of all, seamless. From the
moment you start planning your trip, to the day you return home,
you are our guest, and we want you to feel that we've done
everything we can to make the entire process the best it can be.
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contact us!)
We're very careful and
selective about the items we include in our packages:
There are literally hundreds of businesses in Alaska that cater
to Alaskan visitors... but not all of them meet our standards.
We partner with companies that have a very strong commitment to
quality and customer satisfaction, have long history of
providing impeccable service and products to their guests, and
companies that work well together, as well as with us. This
gives our guests the feeling of a very seamless and stress-free
experience here in Alaska. And... just because a business offers
a high-quality products and services doesn't make them more
expensive. Our partners are the best of the best at every price
range.
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contact us!)
Alaska Vacation Store provides
value beyond just your Alaska vacation:
Just about anybody can make reservations for you and
take your money. What differentiates us from the rest is that from
the moment you start working with us, until the moment your vacation
is over, you have the benefit of our years of knowledge and
expertise, a comprehensive confirmation packet that includes
detailed, custom maps and driving directions to all of the different
venues, objective information about additional activities and
restaurant suggestions, information about what to bring with you to
Alaska, including packing lists and specific seasonal information,
and access to 24-hour customer service while you're here in Alaska.
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us!)
Because our packages are custom,
we cater to guests that prefer to avoid the "touristy":
Our goal is to create a custom and personalized
Alaskan adventure. For many people, that means that you prefer
activities that include just a half-dozen people (or perhaps just
one or two), as opposed to 50 or even 100. Wherever we have the
choice, we will always choose the more personalized option. In
addition, we since we're not bound by the constraints of a pre-made
package, we can include spectacular destinations that are lightly
visited, remote, adventurous, and/or off-the-beaten-path. Alaska is
a huge and spectacular place - there's no reason you should have to
experience it with hundreds of tourists.
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We strive to get to know you as a
part of the vacation planning process:
It may sound like a cliché, but we really do treat
our business as if we were planning a visit for our friends and
relatives. Visiting Alaska can be a transformative experience for
many people, and we take our responsibility as your guide to
discovering your Alaska very seriously. We want you to fall in love
with Alaska the way we have, and the way so many of our guests have.
The better we know you, the better job we do putting together your
visit to Alaska. (click
here to contact us!)
We have strong opinions about what
works and what doesn't work in Alaska:
We are not 'yes men and women' when it comes to
planning Alaska vacations - and this is an important difference
between what Alaska Vacation Store does and other companies. If we
feel that there are aspects of your wish list that might not work
well, we're not afraid to tell you. We get constant feedback from
our vendors and guests about how to improve our guest experience,
and we integrate that information into the planning of your vacation
package.
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contact us!)
We believe that planning
your Alaska vacation requires person-to-person contact:
The Internet is a great source of information,
and allows you to connect with people and businesses anywhere in
the world. But an Alaskan vacation is a big expenditure, and we
believe that you shouldn't want or expect a point-and-click
package. In order to put a package together for you, we like to
spend some time speaking with you by telephone. Our toll-free
number - (877) 692-5275 - is available to guests in the United
States and Canada. For those in other parts of the world, we're
available at 1 907 334 3888. For those with Skype or Yahoo
Instant Messenger, we are also available by VOIP. Simply
click the Skype
or Yahoo! link to
be connected to us.
Skype: wigiavs
Yahoo! IM: alaskavacationstore
Our customers love us:
Our goal is complete satisfaction for our guests,
and we've done a very good job achieving that. We regularly get
emails and letters from our guests thanking us for our hard
work... and contrary to the expectations of many in the Alaska
travel industry, we have a very high rate of repeat customers
and referrals. We've even had several guests relocate to Alaska
after purchasing one of our packages.(click
here to contact us!)
Our
partners love us:
We work as hard at building and maintaining a
great working relationship with our partner/vendors as we do
building and maintaining our relationships with our customers.
We believe that when our partners are happy with us, and happy
with the business we provide them as a part of our work, they
will take care of our guests as if you are their friends and
family... and they do.
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